Tesla launches Supercharger virtual queue pilot at 5 locations

Tesla has officially begun testing its long-awaited virtual Supercharger queue system, a feature designed to reduce the frustration and confusion that can happen when charging stations become overcrowded.

After more than a year of hidden code discoveries in the mobile app hinting at the feature’s development, Tesla has now activated the system at five pilot Supercharger locations in California and New York, with plans for a wider rollout if the test is successful.

The pilot sites include:

  • Los Gatos, California – Los Gatos Boulevard
  • Mountain View, California – El Monte Avenue
  • San Francisco, California – Lombard Street
  • San Jose, California – Saratoga Avenue
  • Bronx, New York – East Gun Hill Road

Tesla announced the launch through its Tesla Charging account on X, encouraging drivers to submit feedback through the Tesla app as the company refines the system.

How Tesla’s Supercharger waitlist works

The system replaces the informal lineups that often form at busy Supercharger locations during peak travel periods.

Instead of physically waiting behind other vehicles, drivers approaching a congested station are automatically notified on their in-vehicle display that they have been added to a waitlist. The feature also integrates with the Tesla mobile app.

Tesla included a short demo video showing a vehicle arriving at a full Supercharger site in Mountain View, California. Once near the station, the car displayed a message saying there were no chargers available and automatically added the driver to the waitlist.

The interface then showed an estimated wait time of less than five minutes, along with the number of vehicles ahead in line.

However, the video stopped short of showing what happens next. Tesla did not show how drivers are notified when a stall becomes available, whether they must confirm their spot, or how much time they have to plug in before losing their place in line.

Those missing pieces will likely be some of the biggest areas of interest as drivers begin testing the system.

Non-Tesla EVs included

Tesla also confirmed the waitlist system supports non-Tesla EVs using the Tesla app. That clarification is important given all automakers now have access to the Supercharger network across North America.

Another missing piece is that Tesla also did not clarify how the system handles queue-jumpers. That question is especially important for non-Tesla EV owners, who may arrive at a station without receiving the same built-in notifications that Tesla drivers see in their vehicles.

One possible solution could involve Tesla preventing vehicles from starting a charging session if they attempt to plug in before their turn in the virtual queue. Tesla has previously said there will be some kind of enforcement mechanism will be in place, but not exactly how it will work.

Related Stories:
• Tesla Supercharger wait times fall as virtual queue nears
• Tesla Improves Supercharger Wait Time Predictions with New AI Model
• Tesla’s Latest App Update Prepares for Early Access Program, Supercharger Queues, and More

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