VW initiates ‘service measure’ to fix potentially faulty battery packs in over 10,000 ID.3 and ID.4 electric vehicles

Two of Volkswagen’s most popular electric vehicles (EVs) may have a manufacturing defect in their battery packs. More than 10,000 VW ID.3 and ID.4 owners are being asked to visit dealerships for a “service measure” to look in to the problem.

According to nextmove.de, an EV rental company in Germany that first reported the issue, VW confirmed with them that there is a “serial defect” in the battery cells of certain ID.3 and ID.4 vehicles.

The defect is that the cells may have an increased rate of self-discharge.

Since this doesn’t affect the safety of the vehicle, VW told electrive this is a “service measure” and not a recall. VW said the problem affects 10,130 ID.3 and ID.4 vehicles with high-voltage modules manufactured in 2020.

For now, VW dealers will inform affected owners and ask them to set up a service visit where a diagnostic test will be run to determine if there are any defective battery cells. If any are found, the dealer will replace them at no cost.

VW says the inspection and service will take about one to two working days, during which time customers will be offered loaner vehicles.

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