September 28, 2024

ChargePoint removes charging credits after Fisker abandons contract

Chargepoint has emailed Fisker owners to let them know they are removing their EV charging credits due to Fisker abandoning their contract.

Earlier this year Fisker said it was running out of cash and seeking investors to keep the company afloat. After rumours of a potential partnership with Nissan, and then rumours that four other automakers were interested in a potential deal, Fisker filed for Chapter 11 bankruptcy on Monday.

In early 2023 Fisker announced it had entered a deal with Chargepoint to be their North American charging partner. As part of the deal, new owners were provided with a $1,000 credit to be used on the Chargepoint network.

As a sign of their financial troubles leading up to the bankruptcy, Chargepoint says Fisker has abandoned its contract and not paid for any of the promotional charging given to owners. Adding to the woes of Fisker Ocean owners, Chargepoint has started emailing them to let them know their charging credits are being revoked.

“In brief, Fisker has abandoned its contract with ChargePoint. It has done so without paying for any of the promotional charging offers given out to its customers, including the one you redeemed to your ChargePoint account. ChargePoint has done everything in our control to reach Fisker and find a way to take care of its drivers, however they have abandoned all communication without resolving payment,” Chargpoint said in the email, a copy of which was shared with Drive Tesla.

Chargepoint added that it will be absorbing the cost of promotional charging sessions already redeemed, signaling that the company has little hope of getting any money out of Fisker, even through bankruptcy proceedings.

Here is the email in full.

Dear Fisker Driver,

Thanks for charging your Ocean on the ChargePoint network via a Fisker promo code. We value having you as a driver, and are sorry to add an extra email to your inbox, but we need to relay some unfortunate information.

In brief, Fisker has abandoned its contract with ChargePoint. It has done so without paying for any of the promotional charging offers given out to its customers, including the one you redeemed to your ChargePoint account. ChargePoint has done everything in our control to reach Fisker and find a way to take care of its drivers, however they have abandoned all communication without resolving payment.

As a result, ChargePoint is now in the unfortunate position of needing to remove the remaining credit balance from your account. As we consider this to be a terrible Fisker experience for those with an effected ChargePoint account, we will absorb the cost of related historical charging sessions ourselves.

We hope you will remain with us as a driver, so we need to underscore that this is a Fisker issue, not a ChargePoint one. We have done everything we could to eliminate or minimize the impact for Fisker drivers on our charging network. We ask that you direct any claims or complaints directly to them, however ChargePoint would be happy to support you with anything directly pertaining to your ChargePoint account moving forward.

With kind regards,

Team ChargePoint

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