Telus partners with Flo to enhance EV charging reliability with real-time monitoring

Telus is joining forces with Flo, as the two Canadian companies will work together to enhance the reliability of Flo’s electric vehicle (EV) charging infrastructure.

Flo says it will leverage Telus’ technology to monitor over 60,000 EV chargers, both Level 2 and DC fast chargers including the new FLO Ultra fast charger, in Canada and the United States over the next five years. This real-time data will enable Flo to offer assistance and support when chargers encounter issues, ensuring seamless charging experiences for EV users.

“FLO is focused on providing EV drivers the best charging experience. TELUS will help FLO advance this mission by providing critical support to keep our chargers communicating with our network and maintaining FLO’s leading uptime of more than 98 per cent. We are thrilled that TELUS is supporting FLO in our work to help usher in a zero-emissions transportation future,” said Louis Tremblay, FLO President and CEO.

Flo, with its extensive network of charging stations spanning Canada, currently hosts more than 1.5 million charging sessions each month. The company claims that its EV charging network has an uptime rate above 98 percent, coming close to Tesla’s uptime rate of 99.95 percent. Meanwhile Telus claims a 99.99 percent reliability for its network.

This is the second EV-related announcement from Telus this year. In June Telus announced a partnership with the Australian EV charging company Jolt to install up to 5,000 25kW chargers across Canada.

Tesla’s Supercharger network monitoring tool allows for near perfect up-time

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