If you have purchased Tesla’s suite of Full Self-Driving (FSD) features and haven’t been able to use one of them recently, you are not alone.
Since November Drive Tesla has been hearing from owners across the country who have been attempting to use Smart Summon without success.
Troubleshooting an issue with Smart Summon… Shooting my shot. @MFrunker notice they didn’t say that beta isn’t available in Canada. #FSDBetaCanada #FSDBeta @DriveTeslaca @tesla_talks #Tesla pic.twitter.com/EjpMRQhgwi
— North≡rn T≡sla ⚡️#FSDBetaCanada (@northern_tesla) November 16, 2020
While on the rare occasion the feature has worked for some, almost all have been receiving an error message that says the feature is “not ready” for use. We have been testing the feature on our own Model 3 this month and also have been unable to use Smart Summon even once.
The Problem & The Fix
The reason Smart Summon has not been working is because of a firmware bug. According to Tesla Service, this is a known issue that the automaker has so far been unable to fix. In a message sent to an owner who reported the issue, the engineering team is “diligently working to resolve” it, and a fix will be released in a future over-the-air (OTA) software update.
It is a bit surprising that this bug has been to known by Tesla for a while, but a fix has not yet been found. Hopefully one is found soon and is included the upcoming Holiday software update, rumoured to be released on December 22.
Have you been able to use Smart Summon recently? Let us know in the comments below.