GM issues Cadillac Lyriq stop-sale order following touchscreen recall

2023 Cadillac LYRIQ exterior front driver side three-quarter
Credit: Cadillac

General Motors (GM) has issued a stop-sale order for the Cadillac Lyriq after discovering an issue that causes the touchscreen to go blank. The automaker has also issued a recall for already-delivered Lyriq EVs through the NHTSA.

According to the details of the recall posted on the NHTSA website, the touchscreen goes blank when the screen’s booting or shutdown sequence is interrupted. This can happen by opening a door when the EV is parked causing the screen to turn off and go blank.

Since the screen displays critical safety information, the Lyriq fails to meet Federal Motor Vehicle Safety Standards (FMVSS) and is at an increased risk of a crash.

The problem was first discovered by employees at the GM factory in Spring Hill, Tennessee. Since the Lyriq has only just started deliveries, the recall impacts only 186 units.

Those owners will have to visit a dealer to have the software for the vehicle’s display screen control module updated.

It also impacts units waiting to be delivered however, causing GM to issue a stop-sale order for the Lyriq until the problem can be corrected.

Dealers have already been notified, and owners will be notified starting in November.

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