Tesla uses in-car notification to advise Model 3 owners in Germany about a potential production issue

Model 3

Some new Tesla Model 3 owners in Germany are seeing a message on their 15-inch display, advising them to visit a Service Center for a potential production issue.

The message has so far only appeared in Germany, and tells owners the issue relates to the possible incorrect application of glue could which cause water to enter the cabin.

It appears to impact recent Model 3 buyers, all of who received their vehicles in March. Based on reports, vehicles receiving the message have a VIN range of 910XXX to 917XXX, all of which were made at Tesla’s factory in Fremont, California.

The ability for Tesla to use the connected nature of their vehicles for a purpose like this is what sets it apart from other automakers. Tesla seems to know which cars are potentially affected by the issue, and with a few clicks on a keyboard can send a message directly to those owners.

Tesla has used this feature before, notifying owners in China of free Supercharging at the onset of the COVID-19 outbreak. They have also used it during natural disasters like hurricanes.

If you have received a similar message outside of Germany, let us know in the comments below.

About Darryn John 2907 Articles
Founder and Editor-in-chief of Drive Tesla Canada | Darryn@DriveTeslaCanada.ca Have a Tesla tip? Email tips@driveteslacanada.ca, or DM us on Twitter @DriveTeslaca