Long delivery wait times force Tesla to change its trade-in offer policy

trade in

Tesla is seeing unprecedented demand for its vehicles, with delivery wait times for the Model 3 and Model Y recently extending out to almost one year.

That huge time difference between placing an order and receiving a car has forced Tesla to change their policy around making trade-in offers on vehicles customers want to include with their purchase.

Until this week you could request a trade-in offer through Tesla’s website, even before purchasing a vehicle. The company accepted cars, trucks, vans and SUV’s, with the value put toward a new or used Tesla purchase.

All you needed to do was fill out a form with the vehicle’s details and you would receive an offer within a few days. trade in offer

In an update to the website yesterday, Tesla has removed the form and changed its policy around making trade-in offers.

Now customers must first place an order, but even then you can’t request a trade-in offer until your new vehicle is close to being delivered.

Tesla explains on the website this is due to the offers expiring well before taking delivery of their new car.

Tesla also suggests customers check out existing inventory for a quicker delivery.

“Current delivery lead time for custom orders exceeds the validity period of our pre-order trade-in offers. You will be able to request an estimate once your order is placed and is approaching delivery. For quicker delivery, purchase an inventory vehicle.”

Have you traded-in a vehicle with Tesla? Did you receive an acceptable offer? Let us know in the comments below.

About Darryn John 3378 Articles
Founder and Editor-in-chief of Drive Tesla Canada | Darryn@DriveTeslaCanada.ca Have a Tesla tip? Email tips@driveteslacanada.ca, or DM us on Twitter @DriveTeslaca